Viewing the Change Request Detail Record

The header of the Change Request record is always displayed at the top of the window and contains the following information:

• Change Request Number – Displays a unique number assigned to the Change Request record (this number cannot be changed).
• Document No. – Displays the number of the document for which the change request was created.
• Document Title – Displays the title of the document.
• Document Status – Displays the current status of the document for which the change request was created.
• Status – Displays the current status of the change Request, such as OPEN or INWORKS.

The Detail tab displays all of the ownership and basic information about the change request:

• Owner Role - Displays the owner's role.
• Owner - Displays the name of the owner.
• Change Requested By - Displays the name of the user who requested the change request.
• Recorded Date - Displays the date when the change request was created.
• Due Date - Displays the due date for the change request.
• Priority - Displays the priority of the change request.
• Organization Unit - Displays the organization unit of the change request.
• Product - Displays the product associated with the change request.
• Process - Displays the process associated with the change request.
• Plant Area - Displays the plant area associated with the change request.
• Description - Displays a description of the change request.

Each Change Request record has an owner who is responsible for managing the activities within the Change Request record. Change request ownership can be changed at any time.

Displays the resolution information that can be manually entered into the Change Request record by the owner if no change order has been created or attached to the change request.

The Attachments tab is used to attach any number of external attachments to the Change Request record.

The Activity tab is used to view all automatically and manually entered activities for the record.